Unified Commerce
Greg Cantlon
APFI Forum 2025: A Story of Synergy and Success
APFI Forum 2025: A Story of Synergy and Success
Unified Commerce
Victoria Crossfield
Unified commerce vs omnichannel: getting the ...
Unified commerce vs omnichannel: getting the most out of your cross-channel platform
Unified Commerce
Greg Cantlon
Changing your POS? 7 critical tests your ...
Changing your POS? 7 critical tests your software must pass
Customer Experience
Greg Cantlon
From points to personalisation: Five steps to ...
From points to personalisation: Five steps to galvanise the liquor retail loyalty experience
Team
Carmela Salisbury
Kelly Brown steps down as Triquestra CEO

Unified Commerce

NRF 2018 recap: the top retail technology trends to watch

NRF 2018 recap: the top retail technology trends to watch

Last month, the retail industry descended on New York City for the National Retail Federation’s annual conference. A record-breaking 35,000 retail professionals from all over the globe attended NRF 2018 to learn about the latest retail technology trends and network with their peers.

Unified commerce vs omnichannel: what’s the difference and what does it mean for your business?

Unified commerce vs omnichannel: what’s the difference and what does it mean for your business?

When it comes to retail management, the concept of ‘unified commerce’ is elbowing ‘omnichannel’ out of the picture.
For over a decade, omnichannel linked together various digital and physical channels to make sure that the customer experience was seamless.

Cue launches 3-hour online and store-to-door delivery with Infinity

Cue launches 3-hour online and store-to-door delivery with Infinity

Australian Financial Review reports Cue now offers free three-hour delivery throughout Australia.
This move helps Cue offer a quicker, more personalised experience and gives the company an advantage over retailers who don’t have physical stores.

Christmas 2017 - is it all online this year?

Christmas 2017 - is it all online this year?

As we move at an alarming pace towards the busiest of retail seasons, we’re led to believe that this Christmas everyone will be doing all of their shopping online and offshore. The arrival of Amazon down under also casts a shadow over retailers’ Christmas cheer, but will it really dampen shoppers’ ‘shop local’ spirit?

From omnichannel to unified commerce: a platform for lasting customer relationships

From omnichannel to unified commerce: a platform for lasting customer relationships

For some time, people have had a lot of different ways to buy. They can still go into a physical store but can also choose to shop via their laptop, phone, a customer service or mobilesales rep, kiosk or shoppable screen, mail order, or even social media.

Exploring Omnichannel

Exploring Omnichannel

Where once the task of purchasing an item involved bricks and mortar stores only, payment with cash or cheque at the point of sale (POS), followed by leaving the store with the purchase, we now live in a world where the task is a little more, well, omnichannel.

PWC Total Retail 2016

PWC Total Retail 2016

Consumers are pushing the boundaries of shopping, displaying behaviours that are revolutionising the retail world as we now know it, says PWC in its latest survey.

What is unified commerce?

Unified commerce is the term used for a retail software system which connects all your inventory and customer data to all your online, in-store and mobile sales channels. 

Use our extensive resources to learn more.