PRODUCT INFORMATION MANAGEMENT
Help us develop and improve Infinity
As part of our commitment to continuous improvement, we’re giving you the option to share information with us about how you use Infinity. We’ll use this information to identify features that can be enhanced or retired, as well as any opportunities for user training and upskilling.
When you upgrade Infinity, you’ll be able to choose whether to opt in or out of sharing data with us. If you opt in, we’ll capture and analyse menu clicks at both the Head Office and the Back Office, along with technical information such as operating system and SQL versions. This will allow us to see which features are used heavily and which aren’t being used frequently, as well as giving us an understanding of the systems Infinity is being run on.
It’s important to note that we won’t capture any data that can identify individuals, including passwords or user names.
Taking part in data sharing means you can help shape the way Infinity evolves and ensure that it remains relevant and useful to you. Even if you initially decide not to share data with us, you can opt in at any time, and vice versa.
If you have questions or concerns please contact Infinity Support.
INVENTORY
Easily order and manage non-stock items
Ordering and managing stock can be tricky if your business needs a regular supply of items that you don’t necessarily want to bring into your inventory. So, for example, if you sell coffee you’ll need a steady number of coffee cups to be on hand, but you aren’t going to want those cups to be counted as stock items that are sold on their own. Similarly, if the coffee machine breaks down, you need an easy way of paying for a repair by purchase order without treating the repair as an item.
To help make the ordering of these items more seamless, Infinity now allows you to include non-stock items in purchase orders. When you receipt them, the quantity on hand won’t increase, so you can keep these items on hand without them impacting your inventory.
CUSTOMER AND LOYALTY
Expand your fuel offering with automatic discounts
If you’re a fuel retailer who uses Infinity’s loyalty solution and you offer cents-per-litre discounts, you now have even more options when it comes to rewarding customers for their business. We’ve introduced discounts that apply automatically, so that purchasers save on fuel without your store staff having to manually select which discount applies, thereby speeding up transaction times while still offering customers meaningful savings.
INTEGRATIONS
Leverage seamless integration of accounting data into Xero
If you use Xero as your accounting software, or are thinking about moving to Xero, you now have even more reason to integrate it with Infinity. We’ve listened to feedback and introduced improvements that make our Xero solution easier to deploy, use and support.
We’ve improved the overall experience by polishing the user interface, simplifying installation, enhancing logging so you can easily track errors and providing you with better troubleshooting to quickly address issues.
There’s never been a better time to integrate Infinity and Xero so you get the timely, granular, automatically updated accounting information you need while also leveraging Xero’s ecosystem of business tools.
Charge fees directly from EFTPOS devices
If you use Windcave as your EFTPOS provider, you can now add surcharges to these transactions from the EFTPOS device. This means you can charge a fee for things like contactless payments and have it recorded in Infinity, so you’ll get an accurate view of these charges in reports and transaction records.
To find out more about any of these enhancements and add them to your Infinity platform, contact us.
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